At GoCar Cape Verde, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you visit our website or make a booking.
Information We Collect
When you use our website or submit a booking request, we may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Telephone number
- Pickup and drop-off locations
- Travel dates and times
- Vehicle preferences
- Payment-related information required to process your booking
We may also collect non-personal information such as browser type, operating system, IP address, referring pages and website usage statistics.
How We Use Your Information
Your information is used only for legitimate business purposes related to providing our services. This includes:
- Processing and managing your reservation
- Confirming your booking
- Providing customer support
- Improving our website and services
- Preventing fraud and protecting our platform
- Complying with legal obligations
We only collect information that is necessary to provide our services effectively.
Cookies
Our website uses cookies and similar technologies to improve user experience, remember preferences, analyse website traffic, and enhance website performance. Cookies help us understand how visitors use our website and allow us to improve our services.
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Sharing Your Information
To complete your reservation, certain personal information may be shared with trusted rental partners responsible for providing the vehicle and completing the rental agreement.
We may also share information when required by applicable law, legal authorities, or to protect our legal rights and prevent fraudulent activities.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While no online system can guarantee complete security, we continuously work to maintain appropriate safeguards for your data.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it is securely deleted or anonymised where appropriate.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data where legally permitted
- Object to certain types of data processing
- Request restriction of processing
- Request data portability where applicable
Third-Party Services
Our website may contain links to third-party websites or use third-party services such as booking systems, payment providers and analytics platforms. These services operate under their own privacy policies, and we encourage users to review those policies before providing personal information.
Children’s Privacy
Our services are intended for individuals who are legally eligible to rent a vehicle. We do not knowingly collect personal information from children. If personal information has been submitted by a minor, it may be removed upon becoming aware of the situation.
International Data Transfers
Because our services may involve international travel and local rental partners, your information may be processed in different countries where appropriate safeguards are applied in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any updates will become effective once published on this page.
Acceptance of This Policy
By using the GoCar Cape Verde website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described in this document.